Reviews
Has an exam and the doctor was great and very informative on my vision. The lady working the desk to purchase glasses from is another story. Not friendly at all and really did not seem to want to be working there or give me the time of day. I gathered my prescription and will get frames somewhere else.
Response from the owner:Hello. Thank you for sharing your feedback. We appreciate your insights and will address them accordingly. We strive to make all of our patients feel welcome and comfortable for their entire visit. We apologize for not meeting that goal through your entire experience in our office. We would like to extend an invitation for you to come back to browse our frame selection in the future.
I found Nova VIsion about a year ago and I'm having an issue with my insurance and it changing which has nothing what so ever to do with Nova Vision. I just hope and pray that I won't have to leave them. I find them to be excellent from the doctors down to the other staff. When I've had eye issues in the past they have tried there best to get me into the office and address my vision needs. In my experience they are very warm and welcoming and when your there they make sure that your eye issues are being addressed. I just would like to express my appreciation and thank all of the wonderful staff at Nova Vision for everything that they have done to assist me and my needs. You all are the best!
Response from the owner:Thank you, Gary! We genuinely appreciate your kind words. Our mission is to let each of our patients know exactly how special they are to us. We strive to do all we can to help everyone see the best they can.
Haley helped my granddaughter with her contacts. Very professional & nice. Highly recommend Nova Vision Care👁️👁️
Response from the owner:Thank you, Penny! We think Hayley is pretty amazing too. We appreciate your kind words.
Response from the owner:Thank you, Katherine! We look forward to serving your vision needs.
Been a very happy patient here for years. Dr Jacobs and Hayley are always so knowledgeable and helpful.
Response from the owner:Thank you, Kristopher! We strive to provide the best eye care possible for all of our patients. We think Dr. Jacobs and Hayley are exceptional providers too.
Response from the owner:Thank you!
I went in today to shop for glasses after having an exam earlier in the week. It was such an easy, quick process. The girl who helped me was so nice, and didn’t pressure me into a bunch of add-ons. From picking out the frames to getting my receipt took maybe a half hour. Great experience!
Response from the owner:Thank you for the kind words! We strive to provide efficient, yet individualized care for each of our patients.
Great experience with Dr. White and her staff. Very friendly and professional!
Response from the owner:Thanks, Bruce! We appreciate your patronage, and strive to make all of our patients feel comfortable and well-cared for.
Friendly staff and providers. Fast appt, short appt wait time and great office.
Response from the owner:Thanks, Gina! We're happy to serve your vision needs, and value your time. We do our best to run efficiently and on time as much as possible.
I’ve been taking my kids to Dr. Jacob’s for years now and our visits have been nothing but positive. She relates with them well and always answers any questions they have.
Response from the owner:Thanks, Jeff! We think Dr. Jacobs is pretty amazing too. We're pleased to serve your vision need.
I visited Nova Vision and was seen by Dr. Montecalvo and was very happy with my whole experience. My previous doctor of many years gave me an incorrect prescription and rushed me out the door when I said that it must be incorrect as my eyesight had become worse not better. Dr. Montecalvo listened to my concerns and gave a very thorough exam and said that I did need a stronger prescription. She and the whole staff were very professional and caring. I especially would like to thank Hailey who helped me with trying new contacts and even stayed past closing time to get me contacts quickly before I left on a vacation. I am very pleased with Nova Vision Care and feel confident that I will be getting quality care in the future.
Response from the owner:Thank you for sharing your experience! We are honored that you have chosen Nova Vision Care to serve your vision needs.
Always very professional!!
Response from the owner:Thanks, Tracy! We're happy to serve your vision needs.
Response from the owner:Thank you, Paula! We're happy to serve your vision needs.
The technician was very nice and professional. The Dr. was excellent. I feel confident the prescription is correct. I have Humana Medicare advantage which they accept. Now they do lead you directly to the eyeglasses. They had an excellent selection of frames.
Response from the owner:Thank you for the kind words, Mary! We pride ourselves on the best quality patient care we can offer.
Easy to schedule an appointment. Arrived and was taken back to exam in under 2 minutes. Great experience at each step. I will definitely return
Response from the owner:Thank you, Linda! We do our best to respect everyone's time and still provide top notch professional service.
They are the best!
Response from the owner:Thanks, Nate! We appreciate your patronage and look forward to continuing to serve your vision needs.
We were referred to Dr Montecalvo by my daughter's physical therapist about a year ago to look at a possible tracking problem. My daughter started vision therapy in January. We finished the in-person therapy last month and I cannot be more thankful for Maggie and all the work she did with my daughter. The love, patience, and compassion she showed my daughter made such a huge impact on her. She looked forward to seeing Miss Maggie each week. The growth we saw in my daughter was incredible. We have noticed a huge boost in her confidence, and she has started to try new things that she previously avoided like the plague. She also started kindergarten this fall, and the growth I have seen from her kindergarten assessment in March to the start of kindergarten in August has been amazing. She is able to focus better and recognize and identify significantly more letters and numbers. Her hand-eye coordination has improved, and her balance is much better. I am so thankful for our experiences with vision therapy, and I am so happy we were able to do this for our daughter. I truly believe she has gained the confidence and tools she needs to be successful in reading and in school thanks to the work Maggie did with her.
Response from the owner:Thank you for the kind words, Lindsay! We think Maggie is pretty special too. 🙂
Professional and thorough eye exam. Most comprehensive eye exam I’ve ever had including my 20+ years in the USAF.
Response from the owner:Thank you, Robert! We strive every day to provide the best eye care possible for our patients.
Response from the owner:Thank you, Leroy!
Nice greeting on arrival. Filled out necessary/expected paperwork. Initial exam steps as expected went smoothy. Communication with tech no problems. Doc White was great as usual, love her she is the best! New glasses were a little more than expected but manageable. Overall very nice experience.
Response from the owner:Thank you, Al! We're happy to serve your vision needs.
Highly recommend Nova Vision Care, pleasant and professional staff. Dr. Brenda Montecalvo was the best, most complete eye examination I have ever received.
Response from the owner:Thanks, Kat! We pride ourselves on providing thorough, state of the art care for all of our patients. We're glad you are happy with your exam. ~ Nova Vision Care
Our family had a wonderful experience at Nova Vision; the tech who assisted Dr. Jacobs was friendly and incredibly helpful with my children.
Response from the owner:Thank you, Catherine! We appreciate your kind words. We think we have an amazing staff and appreciate knowing when our patients see the same value in them we do. ~ Nova Vision Care
Response from the owner:Thank you!
Great personable service as always.
Response from the owner:Thanks, David. We're pleased to be able to continue providing professional and personable vision services for you.
Dr White is top notch in every way with a great supporting staff. Extremely comprehensive exam...the only doc I will trust with my eyes.
Response from the owner:Thank you for the kind words, Gerald!
Ok, all of the staff were extremely nice and professional. The exam was through and the results were explained to my satisfaction. However I was a little concerned about the prices of eye wear. I realize that vision insurance compensates the buyer but I am a military retiree on a fixed income who can't afford vision insurance. Therefore, I can buy a lot of groceries and a weapon to keep them safe. Eye wear should not cost $500.
Response from the owner:We are glad you had a great experience in our office. Unfortunately, eyewear can be very costly. Please contact our office if we can assist you further.
You all make me feel like I am the only person there, Thank you so much.
Response from the owner:Thank you for the awesome review, Carol!
Wonderful staff! Everyone I work with is extremely nice and helpful! They are very knowledgeable and explain things so you can truly understand. HIGHLY recommend!
Response from the owner:Thank you for the kind words, Dana!
Dr White and her staff are professional, diligent, on-time and do a tremendous job with our eye care.
Response from the owner:Thank you for the kind review, Jon!
Staff is very helpful and reasonably priced too, Thank You!!!
Response from the owner:Thanks for the awesome review, Rex!
